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cs.CL2026
Patients Speak, AI Listens: LLM-based Analysis of Online Reviews Uncovers Key Drivers for Urgent Care Satisfaction
Xiaoran Xu, Zhaoqian Xue, Chi Zhang +7
Investigating the public experience of urgent care facilities is essential for promoting community healthcare development. Traditional survey methods often fall short due to limite…
cs.CL2025
Guardians and Offenders: A Survey on Harmful Content Generation and Safety Mitigation of LLM
Chi Zhang, Changjia Zhu, Junjie Xiong +4
Large Language Models (LLMs) have revolutionized content creation across digital platforms, offering unprecedented capabilities in natural language generation and understanding. Me…