2 papers
cs.DC2024
Predictive Analysis of CFPB Consumer Complaints Using Machine Learning
Dhwani Vaishnav, Manimozhi Neethinayagam, Akanksha Khaire +1
This paper introduces the Consumer Feedback Insight & Prediction Platform, a system leveraging machine learning to analyze the extensive Consumer Financial Protection Bureau (CFPB)…
cs.DC2023
CFPB Consumer Complaints Analysis Using Hadoop
Dhwani Vaishnav, Manimozhi Neethinayagam, Akanksha S Khaire +2
Consumer complaints are a crucial source of information for companies, policymakers, and consumers alike. They provide insight into the problems faced by consumers and help identif…