65 citations · 69 across the 3 of their papers we have counts for
3 papers · 1 filter
Towards a Multidimensional Evaluation Framework for Empathetic Conversational Systems
Aravind Sesagiri Raamkumar, Siyuan Brandon Loh
Empathetic Conversational Systems (ECS) are built to respond empathetically to the user's emotions and sentiments, regardless of the application domain. Current ECS studies evaluat…
Harnessing Large Language Models' Empathetic Response Generation Capabilities for Online Mental Health Counselling Support
Siyuan Brandon Loh, Aravind Sesagiri Raamkumar
Large Language Models (LLMs) have demonstrated remarkable performance across various information-seeking and reasoning tasks. These computational systems drive state-of-the-art dia…
Empathetic Conversational Systems: A Review of Current Advances, Gaps, and Opportunities
Aravind Sesagiri Raamkumar, Yinping Yang
Empathy is a vital factor that contributes to mutual understanding, and joint problem-solving. In recent years, a growing number of studies have recognized the benefits of empathy…