6 citations · 6 across the 2 of their papers we have counts for
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cs.SE2023
Unveiling Inclusiveness-Related User Feedback in Mobile Applications
Nowshin Nawar Arony, Ze Shi Li, Daniela Damian +1
In an era of rapidly expanding software usage, catering to the diverse needs of users from various backgrounds has become a critical challenge. Inclusiveness, representing a core h…
cs.SE2023
Unveiling the Life Cycle of User Feedback: Best Practices from Software Practitioners
Ze Shi Li, Nowshin Nawar Arony, Kezia Devathasan +3
User feedback has grown in importance for organizations to improve software products. Prior studies focused primarily on feedback collection and reported a high-level overview of t…