4 papers
AI in the Enterprise: How People Use M365 Copilot Chat
Scott Counts, Yan Chen, Jing Dong +9
M365 Copilot is used every week by millions of people across more than a million companies around the world as part of their workflows. Uniquely positioned in the AI landscape give…
From Searchable to Non-Searchable: Generative AI and Information Diversity in Online Information Seeking
Yulin Yu, Yizhou Li, Siddharth Suri +1
Conversational generative AI systems such as ChatGPT are transforming how people seek and engage with information online. Unlike traditional search engines, these systems support o…
Working with AI: Measuring the Applicability of Generative AI to Occupations
Kiran Tomlinson, Sonia Jaffe, Will Wang +2
With generative AI emerging as a general-purpose technology, understanding its economic effects is among society's most pressing questions. Existing studies of AI impact have large…
The Effects of Enterprise Social Media on Communication Networks
Manoel Horta Ribeiro, Teny Shapiro, Siddharth Suri
Enterprise social media platforms (ESMPs) are web-based platforms with standard social media functionality, e.g., communicating with others, posting links and files, liking content…