most citedA Novel Hierarchical Multi-Agent System for Payments Using LLMs

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cs.AI2026

Beyond Task Success: Measuring Workflow Fidelity in LLM-Based Agentic Payment Systems

Donghao Huang, Joon Kiat Chua, Zhaoxia Wang

LLM-based multi-agent systems are increasingly deployed for payment workflows, yet prevailing metrics, Task Success Rate (TSR) and Agent Handoff F1-Score (HF1), capture only final…