3 papers
cs.CY2026
Auditing African Content Moderators' Working Conditions by Using the European General Data Protection Regulation (GDPR)
Mariame Tighanimine, Jessica Pidoux, Sonia Kgomo +4
In this article, we audit the working conditions of content moderators in Kenya and Nigeria employed by business process outsourcing (BPO) companies by using the European General D…
cs.CY2026
Mapping Data Labour Supply Chain in Africa in an Era of Digital Apartheid: a Struggle for Recognition
Jessica Pidoux, Mariame Tighanimine, Sofia Kypraiou +5
Content moderation and data annotation work has shifted to the Global South, particularly Africa, where workers at business process outsourcing (BPO) companies operate under precar…
cs.HC2026
Beyond Content Exposure: Systemic Factors Driving Moderators' Mental Health Crisis in Africa
Nuredin Ali Abdelkadir, Tianling Yang, Shivani Kapania +6
Content moderators review disturbing content to protect social media users, often at significant cost to their mental health. Recent reports document the mental health conditions o…