177 citations · 177 across the 2 of their papers we have counts for
3 papers
When AI Tutors Speak: Evidence from a Randomized Field Experiment
Shihao Yang, Marshall Van Alstyne, Chrysanthos Dellarocas
Students increasingly study alongside generative artificial intelligence (AI), yet unguided access to fluent answers invites cognitive offloading, and there is little evidence on w…
Network structure and patterns of information diversity on Twitter
Jesse Shore, Jiye Baek, Chrysanthos Dellarocas
Social media have great potential to support diverse information sharing, but there is widespread concern that platforms like Twitter do not result in communication between those w…
A Statistical Measure of a Population's Propensity to Engage in Post-Purchase Online Word-of-Mouth
Chrysanthos Dellarocas, Ritu Narayan
The emergence of online communities has enabled firms to monitor consumer-generated online word-of-mouth (WOM) in real-time by mining publicly available information from the Intern…