1 citations · 1 across the 1 of their papers we have counts for
7 papers
Reply, Delete, or Ignore? Examining How Content Creators Perceive and Select Comment Moderation Strategies
Yunhee Shim, Shagun Jhaver
Content creators on social media sites occupy highly visible positions on their channels. As a result, creators, especially those with large followings, experience disproportionate…
The Pin of Shame: Examining Content Creators' Adoption of Pinning Inappropriate Comments as a Moderation Strategy
Yunhee Shim, Shagun Jhaver
Many social media platforms allow content creators to pin user comments in response to their content. Once pinned, a comment remains fixed at the top of the comments section, regar…
"I thought it was my mistake, but it's really the design'': A Critical Examination of the Accessibility of User-Enacted Moderation Tools on Facebook and X
Sudhamshu Hosamane, Alyvia Walters, Yao Lyu +1
As social media platforms increasingly promote the use of user-enacted moderation tools (e.g., reporting, blocking, content filters) to address online harms, it becomes crucially i…
Understanding the Prevalence of Caste: A Critical Discourse Analysis of Caste-based Marginalization on X
Nayana Kirasur, Shagun Jhaver
Despite decades of anti-caste efforts, sociocultural practices that marginalize lower-caste groups in India remain prevalent and have even proliferated with the use of social media…
Examining Racial Stereotypes in YouTube Autocomplete Suggestions
Eunbin Ha, Haein Kong, Shagun Jhaver
Autocomplete is a popular search feature that predicts queries based on user input and guides users to a set of potentially relevant suggestions. In this study, we examine what You…
Incorporating Procedural Fairness in Flag Submissions on Social Media Platforms
Yunhee Shim, Shagun Jhaver
Flagging mechanisms on social media platforms allow users to report inappropriate posts/accounts for review by content moderators. These reports are pivotal to platforms' efforts t…