3 papers
cs.CL2026
Evaluating LLMs as Agentic Workflow Executors in Real-World Customer Support Skills
Md Tahmid Rahman Laskar, Gundeep Singh, Xue-Yong Fu +11
Enterprise customer-support agents increasingly rely on Large Language Models (LLMs) to execute bounded, tool-using workflows. We study this problem through the lens of Skill LLMs:…
cs.CL2026
When Better Turns Do Not Make Better Agents: Diagnosing the Gap Between Next-Turn Metrics and Workflow Success
Md Tahmid Rahman Laskar, Xue-Yong Fu, Gundeep Singh +11
Agent models are frequently evaluated one decision at a time, where the model predicts the next action based on the gold interaction history, which is scored against a reference. W…
cs.RO2026
Plug-and-Play Reweighting for Resilient Collaborative Decision-Making in Connected Autonomous Driving
Jiewen Liu, Rui Liu, Matthew Lee +3
Collaborative decision-making is a fundamental capability in multi-robot systems, such as connected autonomous vehicles. However, perceptual noise and adversarial attacks in collab…