Anatomy of a Scam Call: What 10,000 real scam and spam calls reveal about how phone scammers operate

Ethan Traister, Ankit Raj, Jiaqi Gan +7

Telephone fraud is pervasive and costly, but its inner workings are rarely observed at scale. We analyze a complete corpus of 10,211 inbound scam and spam calls -- 913 hours of aud…