5 papers
Beyond the Single Turn: Reframing Refusals as Dynamic Experiences Embedded in the Context of Mental Health Support Interactions with LLMs
Ningjing Tang, Alice Qian, Qiaosi Wang +6
Content Warning: This paper contains participant quotes and discussions related to mental health challenges, emotional distress, and suicidal ideation. Large language models (LLMs)…
What People See (and Miss) About Generative AI Risks: Perceptions of Failures, Risks, and Who Should Address Them
Megan Li, Wendy Bickersteth, Ningjing Tang +7
Despite growing concerns about the risks of Generative AI (GenAI), there is limited understanding of public perceptions of these risks and their associated failure modes -- defined…
Navigating Uncertainties: How GenAI Developers Document Their Models on Open-Source Platforms
Ningjing Tang, Megan Li, Amy Winecoff +3
Model documentation plays a crucial role in promoting transparency and responsible development of AI systems. With the rise of Generative AI (GenAI), open-source platforms have inc…
Large Language Models in Peer-Run Community Behavioral Health Services: Understanding Peer Specialists and Service Users' Perspectives on Opportunities, Risks, and Mitigation Strategies
Cindy Peng, Megan Chai, Gao Mo +7
Peer-run organizations (PROs) provide critical, recovery-based behavioral health support rooted in lived experience. As large language models (LLMs) enter this domain, their scale,…
A Closer Look at the Existing Risks of Generative AI: Mapping the Who, What, and How of Real-World Incidents
Megan Li, Wendy Bickersteth, Ningjing Tang +4
Due to its general-purpose nature, Generative AI is applied in an ever-growing set of domains and tasks, leading to an expanding set of risks of harm impacting people, communities,…