6 papers
"Always Want to Use it for Everything": Understanding Young Adults' Perceptions of AI Dependence
Ashlee Milton, Leah Ajmani, Amy Heger +3
The growing integration of general-purpose AI chatbots into people's daily lives has raised concerns about the potential for unhealthy dependence, particularly among young adults.…
Psychological Influences of Conversational AI: Research and Design Directions for Reducing Harm and Promoting Well-Being
Jina Suh, Mihaela Vorvoreanu, Forough Poursabzi-Sangdeh +5
As conversational AI systems become increasingly integrated into daily life, their potential effects on user well-being require ongoing attention. While consumer-facing generalist…
"So There's a Catch-22 Here": How Early Adopters Who Build Multi-Agent LLM Systems Conceptualize Transparency
Suchismita Naik, Samir Passi, Mihaela Vorvoreanu +2
Multi-agent large language model (LLM) systems are rapidly emerging, yet transparency, a cornerstone of responsible AI, remains under-defined in these distributed architectures, wh…
Human oversight of agentic systems in practice: Examining the oversight work, challenges, and heuristics of developers using software agents
Shipi Dhanorkar, Samir Passi, Mihaela Vorvoreanu
Autonomous software agents hold promise to increase developer productivity but make mistakes and exhibit novel failure modes, making human oversight central to successful human-age…
Beyond Explainable AI (XAI): An Overdue Paradigm Shift and Post-XAI Research Directions
Saleh Afroogh, Syed Ishtiaque Ahmed, Petra Ahrweiler +46
This study provides a cross-disciplinary examination of Explainable Artificial Intelligence (XAI) approaches-focusing on deep neural networks (DNNs) and large language models (LLMs…
VizCopilot: Fostering Appropriate Reliance on Enterprise Chatbots with Context Visualization
Sam Yu-Te Lee, Jingya Chen, Albert Calzaretto +4
Enterprise chatbots show promise in supporting knowledge workers in information synthesis tasks by retrieving context from large, heterogeneous databases before generating answers.…