4 citations · 4 across the 5 of their papers we have counts for
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cs.IR2026
Paraphrase Brittleness in Production Retrieval-Augmented Commercial Recommendation: Reproducibility Below the Rerun-Stability Baseline
Will Jack, Noah Lehman, Keller Maloney +1
Small changes to how a buyer phrases a question -- "best CRM" vs "top CRM" vs "best CRM for a SaaS startup" -- produce substantially different brand recommendations from AI assista…
cs.IR2026
Prominence-Stratified Failure Modes in Retrieval-Augmented Commercial Recommendation: A 37,000-Run Audit
Will Jack, Noah Lehman, Keller Maloney +1
AI assistants like ChatGPT and Claude are recommendation engines, not search engines: they answer commercial queries by directly nominating brands rather than returning a list of l…