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cs.CL2024★ 1 cited
Automated test generation to evaluate tool-augmented LLMs as conversational AI agents
Samuel Arcadinho, David Aparicio, Mariana Almeida
Tool-augmented LLMs are a promising approach to create AI agents that can have realistic conversations, follow procedures, and call appropriate functions. However, evaluating them…
cs.CL2023
Intent Detection at Scale: Tuning a Generic Model using Relevant Intents
Nichal Narotamo, David Aparicio, Tiago Mesquita +1
Accurately predicting the intent of customer support requests is vital for efficient support systems, enabling agents to quickly understand messages and prioritize responses accord…