66 citations · 67 across the 2 of their papers we have counts for
3 papers
cs.HC2026
"ChatGPT, what am I missing?": Designing AI Workflows around Professional Task Structure to Shape Analytic AI Use
Zilin Ma, Suzi Jazmati, Marco Chimenton +4
General-purpose AI lets users choose what support to request, but leaves them to structure the support a professional task requires. We examine how interactive workflows can embed…
cs.HC2024★ 1 cited
"ChatGPT, Don't Tell Me What to Do": Designing AI for Context Analysis in Humanitarian Frontline Negotiations
ZIlin Ma, Yiyang Mei, Claude Bruderlein +2
Frontline humanitarian negotiators are increasingly exploring ways to use AI tools in their workflows. However, current AI-tools in negotiation primarily focus on outcomes, neglect…
cs.HC2024★ 66 cited
Evaluating the Experience of LGBTQ+ People Using Large Language Model Based Chatbots for Mental Health Support
Zilin Ma, Yiyang Mei, Yinru Long +2
LGBTQ+ individuals are increasingly turning to chatbots powered by large language models (LLMs) to meet their mental health needs. However, little research has explored whether the…