1 citations · 2 across the 4 of their papers we have counts for
4 papers
TaxCE : A Framework for Automated Taxonomy Construction and Evaluation at Scale
Sandeep Sricharan Mukku, Albert Aristotle Nanda, Rohit Pyati
Organizing unstructured feedback text into hierarchical taxonomy is a fundamental challenge in NLP, particularly in domains where feedback arrives at massive scale in varied forms…
Leveraging Customer Feedback for Multi-modal Insight Extraction
Sandeep Sricharan Mukku, Abinesh Kanagarajan, Pushpendu Ghosh +1
Businesses can benefit from customer feedback in different modalities, such as text and images, to enhance their products and services. However, it is difficult to extract actionab…
MARS: Multilingual Aspect-centric Review Summarisation
Sandeep Sricharan Mukku, Abinesh Kanagarajan, Chetan Aggarwal +1
Summarizing customer feedback to provide actionable insights for products/services at scale is an important problem for businesses across industries. Lately, the review volumes are…
InsightNet: Structured Insight Mining from Customer Feedback
Sandeep Sricharan Mukku, Manan Soni, Jitenkumar Rana +4
We propose InsightNet, a novel approach for the automated extraction of structured insights from customer reviews. Our end-to-end machine learning framework is designed to overcome…