5 papers
GraphMind: From Operational Traces to Self-Evolving Workflow Automation
Yiwen Zhu, Joyce Cahoon, Anna Pavlenko +13
Complex operational workflows coordinating personnel, tools, and information are central to system operations, yet end-to-end automation remains challenging due to extensive human…
ENCO: Life-Cycle Management of Enterprise-Grade Copilots
Yiwen Zhu, Mathieu Demarne, Kai Deng +12
Software engineers frequently grapple with the challenge of accessing disparate documentation and telemetry data, including TroubleShooting Guides (TSGs), incident reports, code re…
FLAIR: Feedback Learning for Adaptive Information Retrieval
William Zhang, Yiwen Zhu, Yunlei Lu +7
Recent advances in Large Language Models (LLMs) have driven the adoption of copilots in complex technical scenarios, underscoring the growing need for specialized information retri…
Intelligent Pooling: Proactive Resource Provisioning in Large-scale Cloud Service
Deepak Ravikumar, Alex Yeo, Yiwen Zhu +11
The proliferation of big data and analytic workloads has driven the need for cloud compute and cluster-based job processing. With Apache Spark, users can process terabytes of data…
Lorentz: Learned SKU Recommendation Using Profile Data
Nicholas Glaze, Tria McNeely, Yiwen Zhu +4
Cloud operators have expanded their service offerings, known as Stock Keeping Units (SKUs), to accommodate diverse demands, resulting in increased complexity for customers to selec…