4 papers
GraphMind: From Operational Traces to Self-Evolving Workflow Automation
Yiwen Zhu, Joyce Cahoon, Anna Pavlenko +13
Complex operational workflows coordinating personnel, tools, and information are central to system operations, yet end-to-end automation remains challenging due to extensive human…
ENCO: Life-Cycle Management of Enterprise-Grade Copilots
Yiwen Zhu, Mathieu Demarne, Kai Deng +12
Software engineers frequently grapple with the challenge of accessing disparate documentation and telemetry data, including TroubleShooting Guides (TSGs), incident reports, code re…
FLAIR: Feedback Learning for Adaptive Information Retrieval
William Zhang, Yiwen Zhu, Yunlei Lu +7
Recent advances in Large Language Models (LLMs) have driven the adoption of copilots in complex technical scenarios, underscoring the growing need for specialized information retri…
Automated Root Cause Analysis System for Complex Data Products
Mathieu Demarne, Miso Cilimdzic, Tom Falkowski +10
We present ARCAS (Automated Root Cause Analysis System), a diagnostic platform based on a Domain Specific Language (DSL) built for fast diagnostic implementation and low learning c…