5 citations · 11 across the 4 of their papers we have counts for
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cs.CL2024★ 3 cited
"Stupid robot, I want to speak to a human!" User Frustration Detection in Task-Oriented Dialog Systems
Mireia Hernandez Caralt, Ivan Sekulić, Filip Carević +9
Detecting user frustration in modern-day task-oriented dialog (TOD) systems is imperative for maintaining overall user satisfaction, engagement, and retention. However, most recent…
cs.CL2024★ 5 cited
Reliable LLM-based User Simulator for Task-Oriented Dialogue Systems
Ivan Sekulić, Silvia Terragni, Victor Guimarães +5
In the realm of dialogue systems, user simulation techniques have emerged as a game-changer, redefining the evaluation and enhancement of task-oriented dialogue (TOD) systems. Thes…