3 papers
cs.CL2026
CiteLLM: An Agentic Platform for Trustworthy Scientific Reference Discovery
Mengze Hong, Di Jiang, Chen Jason Zhang +5
Large language models (LLMs) have created new opportunities to enhance the efficiency of scholarly activities; however, challenges persist in the ethical deployment of AI assistanc…
cs.CL2026
Orchestration-Free Customer Service Automation: A Privacy-Preserving and Flowchart-Guided Framework
Mengze Hong, Chen Jason Zhang, Zichang Guo +3
Customer service automation has seen growing demand within digital transformation. Existing approaches either rely on modular system designs with extensive agent orchestration or e…
cs.IR2024
Pairwise Judgment Formulation for Semantic Embedding Model in Web Search
Mengze Hong, Di Jiang, Zichang Guo +1
Semantic Embedding Models (SEMs) have become a core component in information retrieval and natural language processing due to their ability to model semantic relevance. However, de…