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cs.CL2026
CARGO: Context-Aware Retrieval-Gated Evaluation of Agentic AI in Production
Mukul Chhabra, Shail Patel, Luigi Medrano
Reference-based LLM-as-a-judge evaluation assumes the reference answer is the target. In deployed agentic systems that operate over dynamic entities (support cases, assets, account…
cs.CL2026
Case-Aware LLM-as-a-Judge Evaluation for Enterprise-Scale RAG Systems
Mukul Chhabra, Luigi Medrano, Arush Verma
Enterprise Retrieval-Augmented Generation (RAG) assistants operate in multi-turn, case-based workflows such as technical support and IT operations, where evaluation must reflect op…