3 citations · 5 across the 4 of their papers we have counts for
4 papers
HelpBench: Assessing the Ability of LLMs to Provide Privacy, Safety, and Security Advice
Sarah Meiklejohn, Sunny Consolvo, Patrick Gage Kelley +5
This paper introduces HelpBench, a benchmark for assessing whether LLMs are capable of providing accurate help in response to questions about digital privacy, safety, and security.…
"It didn't feel right but I needed a job so desperately": Understanding People's Emotions & Help Needs During Financial Scams
Jake Chanenson, Tara Matthews, Sunny Consolvo +7
Online financial scams represent a long-standing and serious threat for which people seek help. We present a study to understand people's in situ motivations for engaging with scam…
How Generative AI Empowers Attackers and Defenders Across the Trust & Safety Landscape
Patrick Gage Kelley, Steven Rousso-Schindler, Renee Shelby +2
Generative AI (GenAI) is a powerful technology poised to reshape Trust & Safety. While misuse by attackers is a growing concern, its defensive capacity remains underexplored. This…
Understanding Help-Seeking and Help-Giving on Social Media for Image-Based Sexual Abuse
Miranda Wei, Sunny Consolvo, Patrick Gage Kelley +7
Image-based sexual abuse (IBSA), like other forms of technology-facilitated abuse, is a growing threat to people's digital safety. Attacks include unwanted solicitations for sexual…