1 citations · 1 across the 4 of their papers we have counts for
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"We Are Tired of Explaining": Communication Practice and AI Roleplay Training for Community Health Workers in Rural India
Neil K. R. Sehgal, Sunny Rai, Sai Preethi Matam +4
Community health workers (CHWs) in the Global South increasingly encounter AI-powered tools, yet the counseling work central to their role remains largely unsupported. We study com…
Designing Medical Chatbots where Accuracy and Acceptability are in Conflict: An Exploratory, Vignette-based Study in Urban India
Ananditha Raghunath, William Thies, Mohit Jain
When medical chatbots provide advice that conflicts with users' lived care experiences, users are left to interpret, negotiate, and evaluate the legitimacy of that guidance. In Ind…
Designing Culturally Aligned AI Systems For Social Good in Non-Western Contexts
Deepak Varuvel Dennison, Mohit Jain, Tanuja Ganu +1
AI technologies are increasingly deployed in high-stakes domains such as education, healthcare, law, and agriculture to address complex challenges in non-Western contexts. This pap…
Trade-offs in Social-Norm Framings for Health Chatbots: Balancing Trust and Preference
Arpita Wadhwa, Aditya Vashistha, Mohit Jain
AI-driven chatbots are increasingly being used to support community health workers (CHWs) in developing regions. Yet little is known about how cultural frameworks in chatbot design…