3 papers
EVA-Bench: A New End-to-end Framework for Evaluating Voice Agents
Tara Bogavelli, Gabrielle Gauthier Melançon, Katrina Stankiewicz +10
Voice agents, artificial intelligence systems that conduct spoken conversations to complete tasks, are increasingly deployed across enterprise applications. However, no existing be…
Do Enterprise Systems Need Learned World Models? The Importance of Context to Infer Dynamics
Jishnu Sethumadhavan Nair, Patrice Bechard, Rishabh Maheshwary +14
World models enable agents to anticipate the effects of their actions by internalizing environment dynamics. In enterprise systems, however, these dynamics are often defined by ten…
EnterpriseOps-Gym: Environments and Evaluations for Stateful Agentic Planning and Tool Use in Enterprise Settings
Shiva Krishna Reddy Malay, Shravan Nayak, Jishnu Sethumadhavan Nair +6
Large language models are shifting from passive information providers to active agents intended for complex workflows. However, their deployment as reliable AI workers in enterpris…