3 papers
cs.CL2026
Learning Selective LLM Autonomy from Copilot Feedback in Enterprise Customer Support Workflows
Nikita Borovkov, Elisei Rykov, Olga Tsymboi +4
We present a deployed system that automates end-to-end customer support workflows inside an enterprise Business Process Management (BPM) platform. The approach is scalable in produ…
cs.LG2025
ESSA: Evolutionary Strategies for Scalable Alignment
Daria Korotyshova, Boris Shaposhnikov, Alexey Malakhov +7
Online alignment of large language models (LLMs) is dominated by reinforcement learning from human feedback (RLHF) with gradient-based optimizers such as PPO or GRPO. While effecti…
cs.LG2024
Learn Your Reference Model for Real Good Alignment
Alexey Gorbatovski, Boris Shaposhnikov, Alexey Malakhov +5
Despite the fact that offline methods for Large Language Models (LLMs) alignment do not require a direct reward model, they remain susceptible to overoptimization. This issue arise…