17 citations · 52 across the 14 of their papers we have counts for
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cs.IR2024★ 1 cited
Retrieval Augmented Generation-Based Incident Resolution Recommendation System for IT Support
Paulina Toro Isaza, Michael Nidd, Noah Zheutlin +7
Clients wishing to implement generative AI in the domain of IT Support and AIOps face two critical issues: domain coverage and model size constraints due to model choice limitation…
cs.IR2022
Moving Beyond Downstream Task Accuracy for Information Retrieval Benchmarking
Keshav Santhanam, Jon Saad-Falcon, Martin Franz +7
Neural information retrieval (IR) systems have progressed rapidly in recent years, in large part due to the release of publicly available benchmarking tasks. Unfortunately, some di…