17 papers
BehaviorBench: Modeling Real-World User Decisions from Behavioral Traces
Liangwei Yang, Jielin Qiu, Zixiang Chen +9
Many decision-support settings require systems that adapt to individual users, but evaluation data for this problem remain limited. Existing benchmarks for user understanding often…
Enterprise Sales Copilot: Enabling Real-Time AI Support with Automatic Information Retrieval in Live Sales Calls
Jielin Qiu, Liangwei Yang, Ming Zhu +11
During live sales calls, customers frequently ask detailed product questions that require representatives to manually search internal databases and CRM systems. This process typica…
Building Enterprise Realtime Voice Agents from Scratch: A Technical Tutorial
Jielin Qiu, Zixiang Chen, Liangwei Yang +11
We present a technical tutorial for building enterprise-grade realtime voice agents from first principles. While end-to-end speech-to-speech models may ultimately provide the best…
Position: Vector Prompt Interfaces Should Be Exposed to Enable Customization of Large Language Models
Liangwei Yang, Shiyu Wang, Haolin Chen +12
As large language models (LLMs) transition from research prototypes to real-world systems, customization has emerged as a central bottleneck. While text prompts can already customi…
VoiceAgentRAG: Solving the RAG Latency Bottleneck in Real-Time Voice Agents Using Dual-Agent Architectures
Jielin Qiu, Jianguo Zhang, Zixiang Chen +12
We present VoiceAgentRAG, an open-source dual-agent memory router that decouples retrieval from response generation. A background Slow Thinker agent continuously monitors the conve…
Enhancing Persona Following at Decoding Time via Dynamic Importance Estimation for Role-Playing Agents
Yuxin Liu, Mingye Zhu, Siyuan Liu +2
The utility of Role-Playing Language Agents in sociological research is growing alongside the adoption of Large Language Models. For realism in social simulation, these agents must…