6 papers
Evaluating LLMs' Effectiveness on Real-World Consumer Device Repair Questions
Atm Mizanur Rahman, Md Arid Hasan, Syed Ishtiaque Ahmed +1
Consumer device repair is an important but underexplored testbed for large language models (LLMs). Repair tasks require reasoning over incomplete problem descriptions, hardware-spe…
Bonik Somiti: A Social-market Tool for Safe, Accountable, and Harmonious Informal E-Market Ecosystem in Bangladesh
ATM Mizanur Rahman, Sharifa Sultana
People in informal e-markets often try to deal with fraud and financial harm by sharing posts, screenshots, and warnings in social media groups. However, buyers and sellers frequen…
Data Repair
ATM Mizanur Rahman, Syed Ishtiaque Ahmed, Sharifa Sultana
This paper investigates data repair practices through a six-month-long ethnographic study in Bangladesh. Our interviews and field observations with data repairers and related stake…
Ghostcrafting AI: Under the Rug of Platform Labor
ATM Mizanur Rahman, Sharifa Sultana
Platform laborers play an indispensable yet hidden role in building and sustaining AI systems. Drawing on an eight-month ethnography of Bangladesh's platform labor industry and ins…
DAIEM: Decolonizing Algorithm's Role as a Team-member in Informal E-market
ATM Mizanur Rahman, Md Romael Haque, Sharifa Sultana
In Bangladesh's rapidly expanding informal e-market, small-scale sellers use social media platforms like Facebook to run businesses outside formal infrastructures. These sellers re…
Digital Labor: Challenges, Ethical Insights, and Implications
ATM Mizanur Rahman, Sharifa Sultana
Digital workers on crowdsourcing platforms (e.g., Amazon Mechanical Turk, Appen, Clickworker, Prolific) play a crucial role in training and improving AI systems, yet they often fac…