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cs.HC2026
Situated Action in Pre-Hospital Critical Care Dispatch: Identifying where and how Algorithmic Assistance might be useful in the daily work of specialist Emergency Medical Dispatchers
Ben Wilson, Matt Roach, Greg Browning +2
This study uses ethnographic immersion and observation as contextual inquiry to understand situated action at an Emergency Medical Dispatch critical care hub. The work is a respons…
cs.HC2026
Addressing the Synergy Gap: The Six Elements of the Design Space
Tommaso Turchi, Ben Wilson, Matt Roach +2
AI is now embedded in healthcare, finance, policy, and many other domains, yet genuine human-AI synergy - combined performance that exceeds what either party achieves alone - is un…
cs.HC2026
Humanwashing -- It Should Leave You Feeling Dirty
Ben Wilson, Matimba Swana, Peter Winter +1
The phrase 'human in the loop' is increasingly used to imply a sense of safety in relation to AI decision systems. It shouldn't. There are contexts where it can be applied appropri…