43 citations · 43 across the 2 of their papers we have counts for
2 papers
cs.HC2026
Health Inquiry with AI: How Empathetic Expression and Conversational Contexts Shape Users' Communicative Acts
Xi Zheng, Xuyu Yang, Can Liu +1
As online health information-seeking shifts to conversational AI, high-quality information retrieval increasingly relies on users' ``communicative acts''(proactively sharing and se…
cs.HC2025★ 43 cited
Customizing Emotional Support: How Do Individuals Construct and Interact With LLM-Powered Chatbots
Xi Zheng, Zhuoyang Li, Xinning Gui +1
Personalized support is essential to fulfill individuals' emotional needs and sustain their mental well-being. Large language models (LLMs), with great customization flexibility, h…