activity
20242026
most citedLearning from Elders: Making an LLM-powered Chatbot for Retirement Communities more Accessible through User-centered Design

2 citations · 3 across the 6 of their papers we have counts for

collaborators

6 papers

cs.HC2026

Understanding Perspectives of Patients, Caregivers and Clinicians towards Emerging Collaborative-decision Making Technologies

Ray-Yuan Chung, Athena Ortega, Zixuan Xu +7

In pediatrics, patients, caregivers, and clinicians share responsibility for health decisions, but limited collaboration can undermine outcomes. We conducted a qualitative study ex…

cs.HC2026

Co-designing for the Triad: Design Considerations for Collaborative Decision-Making Technologies in Pediatric Chronic Care

Ray-Yuan Chung, Jaime Snyder, Zixuan Xu +7

In pediatric chronic care, the triadic relationship among patients, caregivers, and healthcare providers introduces unique challenges for youth in managing their conditions. Diverg…

cs.HC2026

Rethinking Health Agents: From Siloed AI to Collaborative Decision Mediators

Ray-Yuan Chung, Xuhai Xu, Ari Pollack

Large language model based health agents are increasingly used by health consumers and clinicians to interpret health information and guide health decisions. However, most AI syste…

cs.HC2026

Bridging the Cognitive Gap: Co-Designing and Evaluating a Voice-Enabled Community Chatbot for Older Adults

Feng Chen, Luna Xingyu Li, Ray-Yuan Chung +4

Digital portals in retirement communities often create physical and cognitive barriers for older adults, leading to digital avoidance. Generative AI offers a solution by enabling n…

cs.HC2025★ 2 cited

Learning from Elders: Making an LLM-powered Chatbot for Retirement Communities more Accessible through User-centered Design

Luna Xingyu Li, Ray-yuan Chung, Feng Chen +3

Low technology and eHealth literacy among older adults in retirement communities hinder engagement with digital tools. To address this, we designed an LLM-powered chatbot prototype…

cs.CY2024★ 1 cited

Toward Automated Detection of Biased Social Signals from the Content of Clinical Conversations

Feng Chen, Manas Satish Bedmutha, Ray-Yuan Chung +6

Implicit bias can impede patient-provider interactions and lead to inequities in care. Raising awareness is key to reducing such bias, but its manifestations in the social dynamics…