3 papers
cs.HC2026
Are Caption Metrics Broken? Latency, Deaf and Hard of Hearing User Ratings, and Bias across Technologies
Bernard Thompson, James Waller, Luz Fanny Calderon Torres +5
Live captions on TV often contain errors and timing issues, making it hard for deaf and hard-of-hearing (DHH) viewers to follow dialog. It is essential that caption quality metrics…
cs.HC2025
Barriers to Employment: The Deaf Multimedia Authoring Tax
C. Vogler, A. Glasser, R. Kushalnagar +7
This paper describes the challenges that deaf and hard of hearing people face with creating accessible multimedia content, such as portfolios, instructional videos and video presen…
cs.HC2024
How Users Experience Closed Captions on Live Television: Quality Metrics Remain a Challenge
Mariana Arroyo Chavez, Molly Feanny, Matthew Seita +6
This paper presents a mixed methods study on how deaf, hard of hearing and hearing viewers perceive live TV caption quality with captioned video stimuli designed to mirror TV capti…