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CRMArena-Pro: Holistic Assessment of LLM Agents Across Diverse Business Scenarios and Interactions
Kung-Hsiang Huang, Akshara Prabhakar, Onkar Thorat +6
While AI agents hold transformative potential in business, effective performance benchmarking is hindered by the scarcity of public, realistic business data on widely used platform…
cs.CL2025
BingoGuard: LLM Content Moderation Tools with Risk Levels
Fan Yin, Philippe Laban, Xiangyu Peng +7
Malicious content generated by large language models (LLMs) can pose varying degrees of harm. Although existing LLM-based moderators can detect harmful content, they struggle to as…