2 papers
cs.HC2026
Telling stories, making Hanzi: AI-assisted co-creation with elderly migrants in urban China
Yunfei Chen, Wen Zhan, Peiyue Lin +2
This paper explores how older migrants in urban China can record stories that everyday language and design often miss. We ran two co-creation workshops with 10 elders. Activities c…
cs.CL2026
Higher Satisfaction, Lower Cost: A Technical Report on How LLMs Revolutionize Meituan's Intelligent Interaction Systems
Xuxin Cheng, Ke Zeng, Zhiquan Cao +65
Enhancing customer experience is essential for business success, particularly as service demands grow in scale and complexity. Generative artificial intelligence and Large Language…