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cs.CL2024
CARE: A Clue-guided Assistant for CSRs to Read User Manuals
Weihong Du, Jia Liu, Zujie Wen +3
It is time-saving to build a reading assistant for customer service representations (CSRs) when reading user manuals, especially information-rich ones. Current solutions don't fit…
cs.CL2024
PAGED: A Benchmark for Procedural Graphs Extraction from Documents
Weihong Du, Wenrui Liao, Hongru Liang +1
Automatic extraction of procedural graphs from documents creates a low-cost way for users to easily understand a complex procedure by skimming visual graphs. Despite the progress i…