4 papers
Regulating Algorithmic Management: A Multi-Stakeholder Study of Challenges in Aligning Software and the Law for Workplace Scheduling
Jonathan Lynn, Rachel Y. Kim, Sicun Gao +3
Algorithmic management (AM)'s impact on worker well-being has led to calls for regulation. However, little is known about the effectiveness and challenges in real-world AM regulati…
Emerging Practices in Participatory AI Design in Public Sector Innovation
Devansh Saxena, Zoe Kahn, Erina Seh-Young Moon +9
Local and federal agencies are rapidly adopting AI systems to augment or automate critical decisions, efficiently use resources, and improve public service delivery. AI systems are…
Proxona: Supporting Creators' Sensemaking and Ideation with LLM-Powered Audience Personas
Yoonseo Choi, Eun Jeong Kang, Seulgi Choi +2
A content creator's success depends on understanding their audience, but existing tools fail to provide in-depth insights and actionable feedback necessary for effectively targetin…
The AI-DEC: A Card-based Design Method for User-centered AI Explanations
Christine P Lee, Min Kyung Lee, Bilge Mutlu
Increasing evidence suggests that many deployed AI systems do not sufficiently support end-user interaction and information needs. Engaging end-users in the design of these systems…