5 citations · 5 across the 1 of their papers we have counts for
2 papers
cs.HC2025
Customer Service Representative's Perception of the AI Assistant in an Organization's Call Center
Kai Qin, Kexin Du, Yimeng Chen +7
The integration of various AI tools creates a complex socio-technical environment where employee-customer interactions form the core of work practices. This study investigates how…
cs.HC2024★ 5 cited
AngleSizer: Enhancing Spatial Scale Perception for the Visually Impaired with an Interactive Smartphone Assistant
Xiaoqing Jing, Chun Yu, Kun Yue +6
Spatial perception, particularly at small and medium scales, is an essential human sense but poses a significant challenge for the blind and visually impaired (BVI). Traditional le…