3 citations · 9 across the 13 of their papers we have counts for
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End-to-End Speech to Intent Prediction to improve E-commerce Customer Support Voicebot in Hindi and English
Abhinav Goyal, Anupam Singh, Nikesh Garera
Automation of on-call customer support relies heavily on accurate and efficient speech-to-intent (S2I) systems. Building such systems using multi-component pipelines can pose vario…
Study of Encoder-Decoder Architectures for Code-Mix Search Query Translation
Mandar Kulkarni, Soumya Chennabasavaraj, Nikesh Garera
With the broad reach of the internet and smartphones, e-commerce platforms have an increasingly diversified user base. Since native language users are not conversant in English, th…
Vernacular Search Query Translation with Unsupervised Domain Adaptation
Mandar Kulkarni, Nikesh Garera
With the democratization of e-commerce platforms, an increasingly diversified user base is opting to shop online. To provide a comfortable and reliable shopping experience, it's im…