10 citations · 19 across the 3 of their papers we have counts for
3 papers · 1 filter
Automatic Generation of Explainability Requirements and Software Explanations From User Reviews
Martin Obaidi, Jannik Fischbach, Jakob Droste +6
Explainability has become a crucial non-functional requirement to enhance transparency, build user trust, and ensure regulatory compliance. However, translating explanation needs e…
How Does Users' App Knowledge Influence the Preferred Level of Detail and Format of Software Explanations?
Martin Obaidi, Jannik Fischbach, Marc Herrmann +4
Context and Motivation: Due to their increasing complexity, everyday software systems are becoming increasingly opaque for users. A frequently adopted method to address this diffic…
Automating Explanation Need Management in App Reviews: A Case Study from the Navigation App Industry
Martin Obaidi, Nicolas Voß, Hannah Deters +4
Providing explanations in response to user reviews is a time-consuming and repetitive task for companies, as many reviews present similar issues requiring nearly identical response…