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cs.AI2026
Large Language Models (LLMs) for Telecom Root Cause Analysis (RCA): A Structured Reasoning Framework for Evidence-Grounded Diagnosis
Hao Zhou, Mandar Kulkarni, Hao Chen +3
Root cause analysis (RCA) is a critical task in telecom network operations, but diagnosing performance degradations in modern 5G and emerging 6G networks remains challenging due to…
cs.AI2026
Bridging Search and CRM: Productionizing AI Product Research Agents for Customer Re-Engagement
Mandar Kulkarni, Pooja A., Samir Shah
Modern e-commerce platforms often operate search, recommendation, personalization, and CRM systems independently, limiting opportunities for proactive customer re-engagement. This…