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cs.LG2025
BiListing: Modality Alignment for Listings
Guillaume Guy, Mihajlo Grbovic, Chun How Tan +1
Airbnb is a leader in offering travel accommodations. Airbnb has historically relied on structured data to understand, rank, and recommend listings to guests due to the limited cap…
cs.LG2025
Predicting Potential Customer Support Needs and Optimizing Search Ranking in a Two-Sided Marketplace
Do-kyum Kim, Han Zhao, Huiji Gao +3
Airbnb is an online marketplace that connects hosts and guests to unique stays and experiences. When guests stay at homes booked on Airbnb, there are a small fraction of stays that…