2 papers
cs.CL2026
AI generates well-liked but templatic empathic responses
Emma S. Gueorguieva, Hongli Zhan, Jina Suh +4
Recent research shows that greater numbers of people are turning to Large Language Models (LLMs) for emotional support, and that people rate LLM responses as more empathic than hum…
cs.CL2026
Discourse Diversity in Multi-Turn Empathic Dialogue
Hongli Zhan, Emma S. Gueorguieva, Javier Hernandez +3
Large language models (LLMs) produce responses rated as highly empathic in single-turn settings (Ayers et al., 2023; Lee et al., 2024), yet they are also known to be formulaic gene…