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cs.HC2025
Mapping Community Appeals Systems: Lessons for Community-led Moderation in Multi-Level Governance
Juhoon Lee, Bich Ngoc Doan, Jonghyun Jee +1
Platforms are increasingly adopting industrial models of moderation that prioritize scalability and consistency, frequently at the expense of context-sensitive and user-centered va…
cs.HC2025★ 7 cited
The Design Space for Online Restorative Justice Tools: A Case Study with ApoloBot
Bich Ngoc, Doan, Joseph Seering
Volunteer moderators use various strategies to address online harms within their communities. Although punitive measures like content removal or account bans are common, recent res…