8 citations · 11 across the 3 of their papers we have counts for
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cs.CL2023★ 3 cited
The Saudi Privacy Policy Dataset
Hend Al-Khalifa, Malak Mashaabi, Ghadi Al-Yahya +1
This paper introduces the Saudi Privacy Policy Dataset, a diverse compilation of Arabic privacy policies from various sectors in Saudi Arabia, annotated according to the 10 princip…
cs.CL2022★ 8 cited
Natural Language Processing in Customer Service: A Systematic Review
Malak Mashaabi, Areej Alotaibi, Hala Qudaih +2
Artificial intelligence and natural language processing (NLP) are increasingly being used in customer service to interact with users and answer their questions. The goal of this sy…