1 citations · 1 across the 2 of their papers we have counts for
4 papers · 1 filter
CARE: Cognitive-reasoning Augmented Reinforcement for Emotional Support Conversation
Jie Zhu, Yuanchen Zhou, Shuo Jiang +5
Emotional Support Conversation (ESC) plays a vital role in alleviating psychological stress and providing emotional value through dialogue. While recent studies have largely focuse…
Fin-PRM: A Domain-Specialized Process Reward Model for Financial Reasoning in Large Language Models
Jie Zhu, Yuanchen Zhou, Shuo Jiang +4
Process Reward Models (PRMs) supervise intermediate reasoning steps in large language models (LLMs), but existing PRMs are mainly trained on general-domain data and struggle with t…
Evaluating, Synthesizing, and Enhancing for Customer Support Conversation
Jie Zhu, Huaixia Dou, Junhui Li +4
Effective customer support requires not only accurate problem solving but also structured and empathetic communication aligned with professional standards. However, existing dialog…
MFinMeeting: A Multilingual, Multi-Sector, and Multi-Task Financial Meeting Understanding Evaluation Dataset
Jie Zhu, Junhui Li, Yalong Wen +3
Recent breakthroughs in large language models (LLMs) have led to the development of new benchmarks for evaluating their performance in the financial domain. However, current financ…