most citedImproving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot

4 citations · 6 across the 5 of their papers we have counts for

collaborators

5 papers

cs.HC2025

OrchVis: Hierarchical Multi-Agent Orchestration for Human Oversight

Jieyu Zhou

We introduce OrchVis, a multi-agent orchestration framework that visualizes, verifies, and coordinates goal-driven collaboration among LLM-based agents. Through hierarchical goal a…

cs.HC2025★ 1 cited

When Should Users Check? Modeling Confirmation Frequency in Multi-Step Agentic AI Tasks

Jieyu Zhou, Aryan Roy, Sneh Gupta +2

Existing AI agents typically execute multi-step tasks autonomously and only allow user confirmation at the end. During execution, users have little control, making the confirm-at-e…

cs.HC2025★ 4 cited

Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot

Jieyu Zhou, Rui Shen, Yue You +3

As governments increasingly adopt digital tools, public service chatbots have emerged as a growing communication channel. This paper explores the design considerations and engageme…

cs.CL2025

Deliberate Planning in Language Models with Symbolic Representation

Siheng Xiong, Zhangding Liu, Jieyu Zhou +1

Planning remains a core challenge for large language models (LLMs), particularly in domains that require coherent multi-step action sequences grounded in external constraints. We i…

cs.HC2024★ 1 cited

Improving Interface Design in Interactive Task Learning for Hierarchical Tasks based on a Qualitative Study

Jieyu Zhou, Christopher MacLellan

Interactive Task Learning (ITL) systems acquire task knowledge from human instructions in natural language interaction. The interaction design of ITL agents for hierarchical tasks…