1 citations · 2 across the 4 of their papers we have counts for
4 papers
When Patients Cut In: Extending Clinical Conversational AI Safety to Interruptions
Zachary Ellis, Spencer Hazel, Adam Brandt +3
Clinical voice agents are now deployed in routine care, where real patients do not wait their turn: they interrupt. These systems typically use a cascaded architecture (speech-to-t…
WER is Unaware: Assessing How ASR Errors Distort Clinical Understanding in Patient Facing Dialogue
Zachary Ellis, Jared Joselowitz, Yash Deo +7
As Automatic Speech Recognition (ASR) is increasingly deployed in clinical dialogue, standard evaluations still rely heavily on Word Error Rate (WER). This paper challenges that st…
MATRIX: Multi-Agent simulaTion fRamework for safe Interactions and conteXtual clinical conversational evaluation
Ernest Lim, Yajie Vera He, Jared Joselowitz +9
Despite the growing use of large language models (LLMs) in clinical dialogue systems, existing evaluations focus on task completion or fluency, offering little insight into the beh…
ASTRID -- An Automated and Scalable TRIaD for the Evaluation of RAG-based Clinical Question Answering Systems
Mohita Chowdhury, Yajie Vera He, Jared Joselowitz +2
Large Language Models (LLMs) have shown impressive potential in clinical question answering (QA), with Retrieval Augmented Generation (RAG) emerging as a leading approach for ensur…