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cs.HC2025
Campus AI vs. Commercial AI: Comparing How Students and Employees Perceive their University's LLM Chatbot vs. ChatGPT
Leon Hannig, Annika Bush, Meltem Aksoy +3
As the use of LLM chatbots by students and researchers becomes more prevalent, universities are pressed to develop AI strategies. One strategy that many universities pursue is to c…
cs.HC2024
A Bibliometric Analysis of Trust in Conversational Agents over the Past Fifteen Years
Meltem Aksoy, Annika Bush
Conversational agents (CA) have become increasingly prevalent in various domains, driving significant interest in understanding the dynamics of trust in CA. This study addresses th…