5 citations · 9 across the 8 of their papers we have counts for
Showing 2025Show all
2 papers · 1 filter
cs.HC2025
From Measurement to Expertise: Empathetic Expert Adapters for Context-Based Empathy in Conversational AI Agents
Erfan Shayegani, Jina Suh, Andy Wilson +2
Empathy is a critical factor in fostering positive user experiences in conversational AI. While models can display empathy, it is often generic rather than tailored to specific tas…
cs.HC2025★ 5 cited
Longitudinal Study on Social and Emotional Use of AI Conversational Agent
Mohit Chandra, Javier Hernandez, Gonzalo Ramos +7
Development in digital technologies has continuously reshaped how individuals seek and receive social and emotional support. While online platforms and communities have long served…